Shipping Policy
Shipping Policy
At Donab Store, we are committed to delivering your products safely and on time across Pakistan.
📦 Order Processing Time
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Orders are processed within 24–48 hours after confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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You will receive an order confirmation call or message before dispatch.
🚛 Delivery Time
Estimated delivery times:
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Major Cities: 2–8 working days
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Other Cities & Remote Areas: 3–10 working days
Delivery times may vary due to weather conditions, courier delays, or high order volume.
💵 Shipping Charges
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Shipping charges will be calculated at checkout (if applicable).
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Free shipping may be offered during promotions or on selected orders.
📍 Delivery Coverage
We deliver nationwide across Pakistan through trusted courier partners.
Please ensure your shipping address and contact number are correct to avoid delays.
❗ Failed Delivery Attempts
If the courier is unable to deliver due to:
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Incorrect address
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Phone not reachable
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Customer unavailable
The order may be cancelled after multiple attempts. Repeated order refusals may result in restriction of Cash on Delivery (COD) service.
📦 Order Tracking
Once your order is dispatched, you can request a tracking number via:
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📱 WhatsApp: +92 XXX XXXXXXX
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📧 Email: tradedonab@gmail.com
📌 Important Note
Donab Store is not responsible for delays caused by courier services, natural disasters, or unforeseen circumstances beyond our control.